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If you are not entirely satisfied with your purchase, we're here to help.
We will gladly exchange any item that arrives faulty or damaged in shipment if advised within 14 days of purchase. Please return the item (faulty DVDs should be returned with no packaging) to our postal address.
Monthly and advanced payments for purchased items such as manuals, DVDs, CDs, consultations, online courses, products, workshops or workshop deposits are strictly non-refundable when a consumer has a “Change of Mind” the store is not obliged to offer a refund.
If the consumer wishes to exchange a product or transfer the course we will allow this one-time only option as we understand circumstances can change. You can choose from the following:
Pay the balance of monthly payments and on-sell to your nominated buyer. Notify us prior to approve the transfer.
Pay outstanding balance and on-sell to your nominated buyer. Notify us prior to approve the transfer.
Nominate a person to transfer the course in which they continue to complete the monthly payments. Notify us prior to approve the transfer.
Exchange/transfer to other course/products to an equal amount
Contact us with your nominee’s details so we can update our records, provide them with access to the online resources and provide the option to apply for Diploma status.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Non- Refundable/ Non- returnable Products / Services:
Certain Products / Services are non- returnable and Non Refundable: such products and services cannot be claimed under this refund / return policy.
If you have any questions on how to return your item to us, contact us.
Email id here: firstname.lastname@example.org
Contact Number here: +91 80 25421124
Postal Address: A102, Gopalan Aristocrat Appts, Kasturi Nagar, Bangalore, India